Privacy Policy — JK8APK

JK8APK ("the Platform") is an online gaming and sports betting service available at https://jk8apk.cam. In the course of providing our services to members across Malaysia — including in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond — we collect and process certain personal data. This Policy explains the nature of that data, the purposes for which it is processed, the parties with whom it may be shared, and the rights members hold in relation to their data.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. Together, these documents constitute the full framework governing your relationship with JK8APK.

JK8APK acts as the data controller in respect of all personal data collected through the Platform. Where we engage third-party processors to carry out specific functions (such as payment processing or identity verification), we do so under contractual arrangements that require those processors to handle personal data in a manner consistent with this Policy and applicable law.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that identifies or could reasonably identify a natural person, directly or in combination with other data. This includes name, email address, phone number, payment details, IP address, and device identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transmission, alteration, or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. JK8APK is the data controller for personal data collected through this Platform.
• "Data Processor" — a third party that processes personal data on behalf of the data controller under a contractual arrangement and in accordance with specified instructions.
• "Member" / "User" / "You" — any individual who has registered a member account on the Platform or who accesses the Platform as a visitor.
• "KYC" — Know Your Customer verification procedures, including the collection and verification of government-issued identity documents (e.g., MyKAD, passport) to confirm member identity and age.
• "Cookies" — small text files placed on your device by the Platform for the purpose of tracking session state, preferences, and analytical data.

JK8APK collects personal data through the following channels and in the following categories:

3.1 Registration Data
When you create a member account, we collect: full legal name, date of birth, email address, Malaysian mobile phone number, and a self-selected username and password. This data is used to create and administer your account.

3.2 Identity Verification (KYC) Data
To comply with anti-money laundering (AML) obligations and to verify that members are aged 21 or above, we collect copies of government-issued identity documents. For Malaysian residents, this typically means a copy of your MyKAD. International members may provide a valid passport. KYC data is processed securely and is not retained beyond the periods required by applicable regulation.

3.3 Financial Transaction Data
When you deposit or withdraw funds, we record transaction amounts, timestamps, payment method identifiers, and account references. For Malaysian e-wallet transactions (Touch 'n Go eWallet, Boost, GrabPay) and bank transfers (Maybank, CIMB, Public Bank, Hong Leong, RHB, DuitNow, FPX), we record sufficient reference data to reconcile and audit transactions. We do not store full card numbers or complete banking credentials on our servers.

3.4 Technical and Usage Data
We automatically collect certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, session duration, pages visited, game sessions initiated, and referring URL. This data is used for security monitoring, platform optimisation, and fraud detection.

3.5 Communications Data
When you contact our support team via live chat or email ([email protected]), we record the content of those communications and associated metadata for quality assurance, dispute resolution, and training purposes.

JK8APK processes your personal data for the following specific purposes:

• Account Administration: Creating, maintaining, and managing your member account, including password resets, session management, and account security alerts.
• Transaction Processing: Facilitating deposits and withdrawals in Malaysian Ringgit (MYR) through supported local payment channels, reconciling transactions, and maintaining accurate financial records.
• Identity Verification and AML Compliance: Verifying member identity, age (21+), and source of funds as required by applicable anti-money laundering and know-your-customer obligations.
• Responsible Gambling Compliance: Recording and enforcing self-exclusion requests, deposit limits, session time limits, and other responsible gambling tools activated by members.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent account activity, bonus abuse, multi-accounting, and other prohibited conduct.
• Customer Support: Responding to member enquiries, resolving disputes, and maintaining records of support interactions.
• Platform Improvement: Analysing aggregated and anonymised usage patterns to improve the functionality, performance, and game offerings of the Platform.
• Marketing Communications (where consented): Sending promotional offers, bonus notifications, and relevant product updates to members who have opted into marketing communications. This processing is strictly opt-in and members may withdraw consent at any time.

JK8APK processes personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the member account agreement — including account management, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable law, including anti-money laundering regulations, know-your-customer requirements, and age verification obligations.
• Legitimate Interest: Processing conducted for purposes of fraud prevention, platform security, and responsible gambling compliance, where these interests are not overridden by member privacy rights.
• Consent: Processing for optional marketing communications, where members have provided explicit opt-in consent. Such consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

JK8APK does not sell, rent, or trade personal data to third parties for commercial marketing purposes. We may, however, share personal data with the following categories of recipients in limited, controlled circumstances:

• Payment Processors: Licensed payment processing partners who facilitate MYR deposits and withdrawals via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and other approved channels. These processors receive only the transaction data necessary to execute the payment and are contractually bound to handle it securely.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist with identity document verification and adverse media screening. These providers process identity data strictly for compliance purposes under data processing agreements.
• Technology Infrastructure Providers: Cloud hosting, content delivery, and security monitoring providers who may process technical and usage data in the course of delivering their contracted services. These providers are contractually prohibited from accessing or using member data for any purpose beyond their service delivery function.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, a valid court order, or a legitimate regulatory demand, JK8APK may disclose personal data to competent governmental authorities. We will notify affected members of such disclosure to the extent permitted by law.
• Responsible Gambling Organisations: In limited circumstances where a member has voluntarily requested referral to support services, anonymised or identified data may be shared with responsible gambling support organisations. Such sharing will always occur with the member's knowledge.

JK8APK retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulation. The following general retention principles apply:

• Active Account Data: Registration, transaction, and usage data is retained for the duration of the member's active account relationship with JK8APK.
• KYC and AML Records: Identity verification documents and associated compliance records are retained for a minimum period as required by applicable anti-money laundering regulations, even following account closure.
• Financial Transaction Records: Records of deposits, withdrawals, and wagers are retained for the period required to support regulatory audit, dispute resolution, and fraud investigation obligations.
• Support Communications: Live chat transcripts and email correspondence are retained for a reasonable period to support quality assurance and dispute resolution, after which they are securely deleted.
• Marketing Consent Records: Records of marketing opt-in and opt-out decisions are retained for the duration of the member relationship to demonstrate compliance with consent-based processing rules.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with any individual member.

JK8APK uses cookies and similar tracking technologies to enhance the functionality and security of the Platform and to collect usage analytics. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential to the operation of the Platform, including session authentication, load balancing, and security validation. These cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Used to remember member preferences such as language settings, preferred game categories, and display configurations. These cookies improve the personalisation of your Platform experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how members navigate and interact with the Platform, enabling continuous improvement of the user experience. This data does not identify individual members.
• Security Cookies: Used to detect and mitigate fraudulent behaviour, bot activity, and multi-account violations, by tracking device fingerprints and session patterns across Platform interactions.

Cookies classified as strictly necessary are activated by default. All other cookie categories may be managed through your browser settings. Please note that disabling functional or analytics cookies may affect certain non-essential features of your Platform experience. JK8APK does not use cross-site tracking cookies for third-party advertising purposes.

JK8APK implements a multi-layered technical and organisational security framework to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the JK8APK Platform.
• Encrypted storage of sensitive personal and financial data at rest, using industry-standard encryption algorithms.
• Role-based access controls ensuring that staff members can only access personal data within the scope of their specific operational function.
• Regular security assessments, penetration testing, and vulnerability scans conducted by qualified security professionals.
• 24/7 infrastructure monitoring with automated alerting for anomalous access patterns, potential intrusion attempts, and system integrity violations.
• Secure disposal of hardware and storage media in accordance with data destruction best practices.

While JK8APK takes all reasonable precautions to secure your personal data, no internet-based platform can guarantee absolute security. Members are reminded to protect their account credentials, avoid accessing jk8apk on unsecured public Wi-Fi networks, and notify our support team immediately if they suspect unauthorised access to their account.

As a member of JK8APK, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We aim to respond to all valid data rights requests within 30 calendar days.

JK8APK is strictly an adult platform. Persons under the age of 21 are prohibited from registering or using the Platform in any capacity. We do not knowingly collect personal data from individuals under 21 years of age.

In the event that JK8APK becomes aware that personal data has been collected from an individual under the age of 21, such data will be immediately deleted and the associated account terminated. JK8APK employs age verification procedures at the time of registration and prior to first withdrawal, using KYC document verification, to enforce this restriction.

JK8APK reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, technological developments, or applicable legal requirements. Where any amendment is material — meaning it meaningfully affects the way in which your personal data is collected or used — JK8APK will take reasonable steps to notify active members via the Platform's notification system or registered email address prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will be revised with each published update. Your continued use of the Platform following the publication of a revised Policy constitutes acceptance of the updated terms. If you disagree with any amendment, you may close your account and request deletion of your data by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how your personal data is being handled, please contact us through the following channels:

• Live Chat: Available 24/7 via the Platform. Average first response: under 2 minutes. Our support team can initiate a data rights request on your behalf or escalate privacy concerns to our data protection team.
• Email Support (plain text — not a link): [email protected] — please include "Privacy Request" in your subject line to ensure your enquiry is routed promptly to the appropriate team. We aim to acknowledge all privacy-related emails within 24 hours and to resolve them within 30 calendar days.
• Operating Hours: Malaysia Standard Time (MYT, UTC+8). Our full support team operates 24 hours a day, 7 days a week, with peak staffing between 08:00 and 02:00 MYT.

For responsible gambling enquiries — including self-exclusion requests, deposit limit activations, or referrals to support services — please visit our Responsible Gambling page for dedicated information and tools.